• Provision of a comprehensive world class customer service to the organisation’s customers.

• Specification, merchandising standards and brand volumes in line with the organisation’s specifications.

• Strategic human resource management, performance management, team building and motivation.

• Within each service department; increase the range land develop, implement and monitor the weekly and daily production schedules and budgets

• Foster sound relationships with key suppliers to maintain continuity of supply of range.

• Work on price perception and perform regular price checks to ensure the right pricing.

• Minimize shrinkage through sound security procedures staff motivation awareness

• Establish and monitor systems and controls in all departments so as to oversee; Receiving, Storage and warehousing, Flow of goods, General grocery departments/sales/shop floor, Merchandising, Liquor, Bulk section and Front end and tills

• Develop and maintain high levels of customer service by implementing the relevant in store training programmes, staff incentive schemes etc.

• Engender a team spirit that leads to a pleasant, productive and ethical work environment.

• Promote pride amongst employees to foster a motivated approach to the various tasks engaged in each day.

• Submit reports on company operations locally and internationally on a periodic basis.

The ideal candidate must;

• Possess a Bachelor’s Degree in Marketing, Business Administration or equivalent

• Have excellent computer skills, excellent oral and written communication skills

• Have a good understanding of business finance

• Have a minimum of five years post-qualifying relevant experience at a senior management level.